03/24/2015

Yelp voted 10 coolest companies to work for in the Bay Area!

Posted by Roselin R.

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Headquartered in San Francisco, Yelp helps consumers discover, connect with, and review local business, which includes everything from restaurants to doctors and dog groomers in cities around the U.S. and 29 countries. Company culture is based on creating an energetic work environment with a collegial atmosphere. Yelp employees widely appreciate this fun and friendly atmosphere as well as the open management style. As one employee states, “My manager listens to me and responds to issues within reason. The sense of ownership of what we are doing is tremendous, and I’m proud to say I work here. I feel valued and wake up excited to go to work.”

Yelp also encourages employee development by providing formal leadership development programs, onsite training, weekly one-on-one meetings, and quarterly conversations with managers. In addition, employee perks include an onsite barista, stocked kitchens, a nap room, game rooms, and colorful event celebrations. Each quarter, managers plan off site outings with their team to build camaraderie and take their mind off of work.

Community service is encouraged through the Yelp Foundation, created to support community and small business growth by making grants to local nonprofits that are actively engaged in those initiatives. At the end of the day, Yelp strives to be a company that people are excited to work for and where employees are truly passionate about local businesses.

 

03/09/2015

Yelp Chicago Office

Posted by Roselin R.

 

03/06/2015

Yelp opens in Merchandise Mart; office is its first in Midwest

Posted by Roselin R.

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Last year, Yelp announced it would open a Chicago office and employ 300 people.

By the time Mayor Rahm Emanuel cut the ribbon Thursday to officially open Yelp’s first Midwest office, that commitment had grown to 400. That office is on the fourth floor of the Merchandise Mart.

“This is an iconic building and it’s a testament to Chicago’s past, but with 1871 here, Yelp here, with also Motorola upstairs, we’re reinventing the future,” said the mayor, mentioning other innovation and technology companies that have moved to the building.

Yelp, an online business review company, is expected to hit that 400-employee target in the next 12 to 18 months, according to a press release distributed by the mayor’s office.

“I’m excited because this is much bigger than what we initially thought,” the mayor said. “When a CEO finally says ‘OK, we’ll open up an office, we’ll take it as a pilot and that means 400 jobs coming to the city of Chicago, I like a lot of pilots like that.”

Chicago was a “perfect home” for Yelp’s only Midwest office, said the company’s co-founder and CEO Jeremy Stoppelman.

“Chicago is a vibrant town that prides itself on local businesses and the talent of its people,” said Stoppelman. “We chose Chicago to tap into the city’s extensive talent pipeline.”

To do that, Yelp is partnering with Skills for Chicagoland’s Future, a public-private partnership that matches job-seekers with companies that are hiring. SCF works primarily with unemployed and underemployed Chicagoans; it will be in charge of screening candidates and submitting applications to Yelp for review.

“This city is about great jobs, great places to work and great places to give everybody a chance at a job,” said Marie Trzupek Lynch, SCF’s president and CEO.

Partnerships, new companies and investment in education and public transportation “ensures that Chicago has a future that it didn’t have four or five years ago,” said Emanuel, who is in a tight mayoral race; he faces Jesus “Chuy” Garcia in an April 7 runoff election. “We need to do the hard things, the necessary things to build [a bright future].”

Yelp, founded in 2004, has offices in 29 countries. Chicago’s new hires will join more than 3,000 Yelp employees worldwide, Stoppelman said.

The open-concept Chicago office, which Stoppelman said is one of the company’s most historic offices, has a training room, a cafeteria and a “genius bar” modeled after Apple’s.

“[The office] is really about making Yelp a household name when it comes to reviews and really to encourage people to connect with great local businesses,” said Nicole Warshauer, Yelp’s regional community manager. “Having the office in Merchandise Mart is really important and is kind of speaking to that, making sure we are well-connected and supporting the city.”

 

 

 

Working moms: Stop pretending everything is perfect

Posted by Roselin R.

Honest and open conversations are necessary for keeping mothers in the workplace.

MPW Insider is an online community where the biggest names in business and beyond answer timely career and leadership questions. Today’s answer for:If you’re a working mom — have you experienced workplace bias? If so, how do you respond? is written by Erica Galos Alioto, vice president of Local Sales at Yelp.

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I am fortunate enough to work at a company that places great value on working moms, and have worked here ever since having kids, so I can’t say I have ever experienced the kind of bias Katharine Zaleski describes in her article. I do think, however, that it’s important for those who manage or work alongside working moms to be aware that many of us tend to put a lot of pressure on ourselves to prove we can do it all, and it’s helpful when our managers or peers can take some of the pressure off.

Returning to work after maternity leave is difficult (as anyone who has done it knows). Typically, when women return from maternity leave, we are getting very little sleep (4-5 hours max.), are experiencing hormone overload, and are struggling with confidence as we have been absent from a role for 6-12 weeks (or longer in some cases). In addition to feeling at our worst both physically and in terms of body image. Add to this the fact that someone has taken over our role while we were out, which can make transitioning back into it awkward and the fact that many moms experience separation anxiety from being away from their infant for the first time.

All of these factors can lead working moms to become overly stressed and consumed with feelings of guilt – a feeling that they are never able to give 100% to any part of their life. I certainly felt this way the first year or so after I had each of my children. But then I realized something: as a working mom, I have a unique value. Not only do I bring a perspective that is different from many others, but I can also be a role model for other women (and men) in the organization who plan to have children at some point. Finally, as Zaleski points out in her article, because I have a limited amount of hours I can spend at the office, I became much more efficient and productive. I can get more done in 8 or 9 hours than I used to do in 10, because I don’t have the luxury to be able to waste time when I’m at work.

I am part of a mothers group at work, which, among other things, provides support to new moms who are coming back to work and trying to navigate this experience. It often means just having open, honest conversations with our managers about what we are experiencing and finding a healthy balance that works for everyone. I found that when I did so, and stopped pretending like everything was perfect, my manager was completely supportive, and never flinched if I unexpectedly had to work from home once in a while because of a sick child, or if I was going to be in a little late because something was happening at my child’s school and it was important to him that I was there. The more supportive we can be of mothers in the workplace, the longer working moms will stay there.

02/10/2015

Welcoming Eat24 to the Yelp Family

Posted by Roselin R.

Eat24 joined the Yelp Platform as a transaction partner in 2013 and since then we’ve been looking at them, well, the way they look at bacon.  We couldn’t resist any longer and I’m excited to announce that we have officially brought them into the Yelp family!

For those of you who haven’t used the service, its mission is to keep you from having to cook, shop, or wear pants. Eat24 is an online food ordering app and website that covers about 20,000 restaurants across the country. As a Yelp Platform partner, they’ve been a valuable driver of our growth in the restaurant category while continuing to build an impressive business of their own.

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Online and mobile food ordering is still in its infancy and restaurant and food searches are extremely popular on Yelp. We believe that the acquisition of Eat24 will allow us to build a better, more seamless ordering experience for consumers that we can grow through 2015 and beyond.

We are excited to welcome the Eat24 team to Yelp as we work on delivering the best local search and transaction experience available to consumers and great local businesses.

 

 

12/12/2014

Phoenix Business Journal - Best Place to Work Award

Posted by Roselin R.

By: Elisabeth F.

Last year, we were fortunate enough to be named the Phoenix Business Journal’s Best Place to Work in the large business category, and this year we’ve done it again! Yelp Scottsdale is officially the Best Place to Work two years running, and we couldn’t be more proud of what our people have accomplished over the last 12 months.

The competition was stiff, with over 125 of the valley’s top companies vying for the coveted #1 title. The winners were determined based on results from an internal survey that covered everything from benefits to office environment, and over 250 of Yelp’s employees took the time to share their opinions. The results were overwhelming - maybe it’s because of the fully-stocked kitchens all around the office, or perhaps it’s because of the open-concept working environment that makes people feel so at-home, but whatever the case may be, people really do love working at Yelp!

With 2015 right around the corner, we’re more determined than ever to keep our #1 spot, but we can’t do it alone. If you’re looking for a company with great benefits, an industry-leading training program, and an environment where your professional growth is our number one priority, we know just the place! If you’re interested in joining the Yelp team, check out our open positions at www.yelp.com/careers and follow us at @yelpcareers.

 
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11/26/2014

Intro to Yelp

Posted by Roselin R.

 

11/19/2014

Intro to Yelp Ads

Posted by Roselin R.

 

Pipe Dreams: Frank’s Story

Posted by Roselin R.

For today’s small businesses, online reviews can have a big impact on success. We recently heard about Frank (affectionately known by his customers and friends as “the Fizman”), a plumber in Downey, California who started off homeless and built a thriving business, thanks in part to online word of mouth. After years of struggling with poverty, he decided to pursue a future in the plumbing industry. Upon receiving his contractor’s license, he posted his business, Fiz Plumbing, to Yelp, and the rest is history.

Frank’s focus on honesty, authenticity, and great customer service resonated with our community of Yelpers, and the positive reviews came rolling in. His story goes to show how great small businesses can reap the benefits of online word of mouth and find success based on the value of their reputation, not just the size of their advertising budget. In fact, a Boston Consulting Group study found that small businesses saw an average of $8,000 in annual revenue from Yelp just by claiming their free Yelp business page.

Watch the video below to see Frank’s story. You’ll laugh, you’ll cry, and, if you live in the Los Angeles area, you’ll want to bookmark Fiz Plumbing for your next water pipe emergency.

 

 

 

 

10/10/2014

Want to Work at Yelp? Intern with Us First!

Posted by Megan C.

In June 2014, we welcomed 21 interns from 16 Universities to be a part of our 2nd Annual Summer Sales Internship. This year, our NYC, San Francisco and Phoenix offices participated. Each office matched interns with top Account Executives, who showed them the ropes through an 8 week intensive sales experience.

The Sales Internship is modeled after our full time Account Executive role. Noor E., an intern from UC Davis said, “I really like how this is a snapshot of what it would be like to work at Yelp.” Each intern went through formal sales training to learn about the company mission and business model, as well as our advertising product and how it could benefit small business owners all over the country.

Phoenix Interns and Top Account Executives on First Day

 In addition to learning the Yelp sales cycle and working on deals with top Account Executives, the Interns had access to Sales Directors, our Vice President of Sales and even sat down with Jed Nachman, our Senior Vice President of Revenue for a Q&A. Zander N., from Kenyon College, said “With Yelp, I feel like it could lead to something, and what I'm doing every day has meaning."

A summer at Yelp wouldn’t be complete without all of the perks of being an employee, which includes: fully stocked kitchens, access to game rooms including ping pong tables and several office outings with the team. At the end of summer, interns were treated to an offsite with the top Account Executives they’d worked with.

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 NYC Interns with Program Manager, Lindsay I. at the end of summer bowling offsite.

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San Francisco interns at the end of week 1

 Many of our interns were offered full time Sales roles after concluding their Internship and will be joining our team after they graduate. “I'd like to come back as an Account Executive. I'd like to come back now - I wish I was graduating - but I have to wait a few more months!" Juliana K.

Interested in joining the next class of Yelp Sales Interns?

Full details are posted to yelp.com/careers